Understanding Raffles on Faith Alliances

1. Introduction
   Faith Alliances provides a platform where merchants can run raffle campaigns for the community. These raffles allow users to participate in prize-based activities while supporting social causes through donations.
   This page explains what a raffle is, how raffles work within the Faith Alliances ecosystem, and who is responsible for creating them.

2. What is a Raffle?
   A raffle is a prize-based campaign where participants enter for a chance to win a reward using tickets.
   On the Faith Alliances platform, users receive raffle tickets through donations. This means that users must first make a donation in order to obtain tickets that can be used to participate in a raffle.
   Each ticket represents an entry into the raffle, increasing the participant’s chance of winning a prize.

3. Who Creates the Raffles?
   Faith Alliances does not directly create or provide raffles.
   Instead, raffles are created and managed by merchants who use the Faith Alliances platform to run their campaigns.
   Merchants are responsible for:

   • creating the raffle

   • defining the raffle rules

   • selecting the prize

   • determining the number of winners

   • configuring the campaign settings

   • choosing the winner(s)

   Faith Alliances provides the platform that enables merchants to launch these campaigns and connect with the community.

4. How Raffles Work on Faith Alliances
   The raffle process on Faith Alliances generally follows these steps:

   1. A merchant creates a raffle campaign on the platform.

   2. The merchant defines the prize and raffle rules.

   3. Users make donations through the platform.

   4. Users receive raffle tickets based on their donations.

   5. Users use those tickets to participate in raffles.

   6. Winners are determined according to the raffle mechanism configured by the merchant.

5. Key Roles in the Raffle Ecosystem
   There are two main roles involved in the raffle system:

   • Merchants
     Merchants are organizations, brands, or partners that create raffle campaigns and provide prizes.

   • Users
     Users participate in raffles by making donations and using the tickets they receive to join raffle campaigns.

6. Next Step
   If you are interested in running your own raffle campaign, you must first become a Merchant Admin.

   The next section explains:

   • what a merchant is

   • how merchants use the platform

   • how to become a Merchant Admin

Merchants on Faith Alliances

1. Introduction
   On the Faith Alliances platform, raffles are created and managed by merchants. Merchants play an important role in the raffle ecosystem by launching campaigns, offering prizes, and engaging with the community.
   Before you can create a raffle, your account must first be activated as a Merchant Admin.
   This section explains what a merchant is and how to request merchant access.

2. What is a Merchant?
   A merchant is an organization, brand, or partner that creates raffle campaigns on the Faith Alliances platform.
   Merchants use the platform to run interactive campaigns by offering prizes that users can win through raffles.
   A merchant is responsible for:

   • creating raffle campaigns

   • defining raffle rules and mechanics

   • selecting prizes for participants

   • configuring campaign settings such as location, winners, and participation rules

   By running raffles, merchants can engage with the community while supporting the donation-driven ecosystem of Faith Alliances.

3. What is a Merchant Raffle?
   A merchant raffle is a raffle campaign created and managed by a merchant.
   Through merchant raffles, merchants can launch campaigns that allow users to participate using raffle tickets obtained through donations.
   Each merchant raffle can be customized based on the merchant’s campaign needs, including:

   • raffle type

   • prize configuration

   • number of winners

   • campaign duration

   • participation rules

   This flexibility allows merchants to design campaigns that fit their goals while engaging the Faith Alliances community.

4. Requirements to Become a Merchant
   To create raffles on the platform, your account must first be approved as a Merchant Admin.
   Before requesting merchant access, make sure you:

   • have a registered Faith Alliances account

   • can access the Profile section in the application

   Once approved, the Merchant menu will appear in your account, allowing you to start creating raffles.

5. How to Become a Merchant Admin
   Before creating a raffle, your account must first be activated as a Merchant Admin. Follow the steps below to submit your request.

6. Register and log in to your account
   Create an account in the Faith Alliances app and log in.

7. Open the Contact Us section
   Go to the Profile menu, then select Contact Us.
   

8. Submit a Merchant Admin request
   Fill in the form and explain that you would like to become a Merchant Admin.

9. Wait for admin confirmation
   After submitting the request, the admin team will review it and contact you once your account has been activated as a Merchant Admin.

10. Refresh the app
    Once your account has been activated, refresh the app by pulling down on the Home menu.

11. Check the Merchant menu
    Go back to the Profile menu and check if the Merchant menu appears.
    If it does not appear, try logging out and signing in again.
    

12. Start creating raffles
    Once the Merchant menu is available, you can start creating and managing raffles from that menu.

Creating a Raffle

1. Introduction
   Once your account has been approved as a Merchant Admin, you can start creating raffle campaigns on the Faith Alliances platform.
   This section explains the steps required to create a raffle, configure its settings, and manage prizes for your campaign.

2. Access the Merchant Menu
   To create a raffle, first open the merchant dashboard.

   1. Open the Profile menu.

   2. Under Program Management, select Merchant.

   3. Click Create Raffle or select the plus (+) icon in the top-right corner.
      

3. Enter Basic Raffle Information
   Start by entering the basic information for the raffle.
   Fill in the following fields:

   • Raffle Title

   • Description

   • Image

   This information represents the main identity of the raffle and will be visible to users participating in the campaign.
   

4. Configure Main Raffle Settings
   Next, configure the main raffle settings.
   Complete the following fields:

   • Raffle Type

   • Max Winners

   • Location Tags

   • Available Cities

   • Entry Cost (Ticket)

   • Overall Raffle Ticket Limit (Optional)

   
   Raffle Type Explanation
   Select the raffle type based on the campaign mechanism you want to use:

   1. Crypto Price
      A raffle mechanism that is linked to cryptocurrency price conditions according to predefined rules.

   2. Random Draw
      Winners are selected randomly from all eligible participants.

   3. Event Based
      The raffle outcome is determined based on a specific event or condition defined in the campaign.

   4. Unique Number
      Winners are determined based on a unique number assigned to each participant.

   Location Tags Explanation
   The Location Tags section is used to define the geographical coverage of the raffle.
   You can choose:

   • Global, if the raffle is available worldwide

   • Specific countries, if the raffle should only be available in selected countries

   You may select one or multiple countries depending on your campaign needs.
   

   Available Cities Explanation
   The Available Cities section allows you to limit the raffle to specific cities.
   If needed, you can select one or multiple cities as the target area for the raffle.
   

5. Configure Additional Raffle Settings
   Complete the following settings:

   • Tie Breaking Method

   • Exclusive Raffle

   • Configuration Prize

   • Claim Instruction

   • Terms and Conditions

   

   Tie Breaking Method Explanation
   The Tie Breaking Method determines how a winner is selected when there is a tie or equal result among participants.
   Available options:

   • Earliest Submission
     The winner is the participant who submitted their entry the earliest.

   • Latest Submission
     The winner is the participant who submitted their entry the latest.

   • Random Selection
     The winner is randomly selected among participants with the same result.

   • Highest Tickets Spent
     The winner is the participant who spent the highest number of tickets.

   Exclusive Raffle Explanation
   If the Exclusive Raffle feature is enabled, the raffle will be limited to a specific number of participants.
   When this feature is activated, you must enter the allowed number of participants.

6. Select the Prize
   In the Prize section, you can choose between two options:

   • Configuration Prize
     Select a prize that has already been created in the system.

   • Custom Prize
     Create a prize directly in the raffle form by entering:

     • Custom Prize Description

     • Custom Prize Value

     • Custom Claim Instruction (optional)

7. Submit the Raffle
   Enable the necessary settings according to your raffle requirements, then click the Create button.
   

8. Raffle Approval Process
   After submission, the raffle status will be Pending Approval.
   The Faith Alliances team will review the raffle before it becomes active on the platform.

9. How to Create a Configuration Prize
   If you want to reuse prizes across multiple raffles, you can create a Configuration Prize.
   Steps

   1. Open the Prize Settings on the Merchant page.

   2. Click Create Prize or the plus (+) icon.

   3. Fill in the following prize information:

      • Prize Title

      • Category

      • Description

      • Image

      • Value in Dollar

      • Total Quantity

      • Claim Instructions

      

   Once created, the prize will be available in the Configuration Prize dropdown when creating a raffle.
   

10. Checking Your Raffle
    View Raffles
    If your raffle has been approved and is active:

    1. Open the Raffle menu.

    2. Your raffle will appear in the list of available raffles.

    

    View Raffle Details
    Click on the raffle to view its detailed information.
    

Important Note
Raffles cannot be edited once they are created.
Before clicking Create, make sure all information, settings, prizes, and terms are correct.
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